Cancellation Policy
At Eden Day Spa, Boca Raton we reserve our time exclusively for you. Therefore we require a credit card, gift card or gift certificate number to reserve your appointment time. A 24-hour notice of cancellation is required to avoid a 50% charge of services reserved. A 48-hour notice of cancellation is required for an individual or group with scheduled services which total 3 or more hours. For groups or packages with 6 or more hours of services, a 50% deposit and a minimum of a 72-hour notice will be required. No-shows and cancellations made within 3 hours of the appointment time will result in 100% billing equal to the total amount of services reserved. If we are able to fill the vacated time, you will not be charged at all.
We will provide a reminder call 48 hours in advance. This is a courtesy call only and should not be relied upon. Clients are responsible for their appointments.
Arrival Time
Treatments are carefully planned to accomodate each and every client. In a spirit of mutual respect, we kindly request that you arrive on tim. We encourage you to arrive at least 15 minutes prior to your appointment to fill out any necessary paperwork, relax and unwind. Late arrivals will be finished within the scheduled time while the fee will remain unchanged.